
Frequently Asked Questions
What is the size of the organizer?
48 cm long
28 cm wide
20 cm tall
Strong steel frame: 3.5 mm thick
Hard board base: 0.14 inch thick
300D waterproof fabric inside
When will my order ship? How long will it take to get it?
The goods are in Kenya. All our orders take about 24–72 hours to reach the client.
My package went to the wrong address / was stolen / did not arrive.
This is very rare. It has happened only once or twice. If it happens, we get another package to you the same day, or the next day if you are outside Nairobi.
How can I track my order?
After you place an order, we will send an email to confirm we got it.
We will also text and WhatsApp you on the number you gave us when the package is out.
If you need a schedule, we will schedule it when it is ready for delivery.
How Can I Pay?
We offer Cash on Delivery (COD) right here on this website.
After placing your order, you can choose how you want to pay —
either before delivery or when you receive your package.